Page 371 - Bord Bia - Irish Foodservice Directory 2024

Supplier requirement and ordering procedure

All ordering is done by automated email.

Geographical spread

Richardsons is based in Eastway Business Park, Ballysimon, Limerick and
from this warehouse they service all of Munster six days a week.

The Company has chilled and ambient facilities within their distribution
warehouse.

Fleet size

The company operates a fleet of 15 temperature-controlled vehicles.

Marketing support and services provided

Richardsons supplies marketing material on an ongoing basis through their
new online ordering webshop on line at www.richardsons.ie

The Company also circulates price lists and promotional flyers
electronically. There is no charge to be included in the marketing material
except where costs of promotional activities are shared by agreement.

The Company has a dedicated customer-service and telesales department
that is open from 8.30am to 6pm, Monday to Friday. On Saturdays, the
Telesales Team operates from 8.30am – 12.30pm and there is an answering
machine service for all other times.
Richardsons have both office and road based sales staff. These sector
experts work closely with customers to ensure that all their needs are met
in relation to product sourcing and availability, delivery schedules and new
product introductions.
It is the role of the sales team to support close working relationships
with customers, develop new business and to promote seasonal and new
product lines.

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