Page 96 - Bord Bia - Irish Foodservice Directory 2024

Initial contact should be made with the Head of Retail Operations by email
and once interest is signalled in your range, a small quantity of samples
should be supplied.

The Head of Retail Operations will agree terms, with the ordering process
managed at store level via telephone and email, so a strong distribution
network from the supplier is important.
The preferred case size, shelf life expectations and requirements are subject
to individual specifications.

The business can stock ambient, chilled or frozen product.

Distribution providers

All distribution to Butlers Chocolate Cafés is provided by the individual
producers.

Producers are expected to supply the high volume stores in Dublin a
number of times per week, but the company is willing to consider a more
limited delivery service to the Galway, Cork and Limerick stores, with the
option of looking at frozen products for these stores also.

Advice to new suppliers
Potential new suppliers should contact the Head of Retail Operations,
ideally by email.

Suppliers should have a healthy knowledge of the business before making
any approach, it is recommended that potential suppliers should be familiar
with their stores and have considered how the product would fit into their
menus.

Butlers place a strong emphasis on producers taking ownership of the
account and providing good key account management skills.

Other information

Payment terms are 30 days from invoice.

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