Page 334 - Bord Bia - Irish Foodservice Directory 2024
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The Company distributes a paper audit to all suppliers which is followed up
by a visit from their QA personnel.
Orders are placed via EDI, email or phone.
Supplier delivery windows are agreed on a case-by-case basis, but are at
least weekly.
Geographical spread
Horgan’s operates primarily from its Mitchelstown Head Office, but also
have a depot in Dublin. All depots are chilled, frozen and ambient.
Horgan’s service the entire island of Ireland and delivers seven days per
week.
Fleet size
The company operates a fleet of multi-temperature chilled and ambient
vehicles.
Marketing support and services provided
There is a catalogue and website that is regularly updated.
The telesales and sales-rep teams alert customers to new products and
gather orders.
Promotions are encouraged to create product awareness. Horgan’s meets
customers jointly with suppliers, especially for launches.
Sales information is available to suppliers on a regular basis and all sales
representatives have hand-held reporting systems.
Advice to new suppliers
New potential suppliers should email in a product brochure and arrange a
meeting with the Purchasing Manager if the products are of interest.
Other information
Supplier support is sought for promotions and sales materials (catalogues).
This is communicated and agreed in advance.
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